Terms of Service

The service

wait who? is a LinkedIn network intelligence tool. We help you see, score, and reconnect with your LinkedIn connections — and draft outreach messages using AI. The service is operated by wait who? B.V., a company registered in the Netherlands.

Your account

To use wait who?, you need to create an account. When you do:

• You are responsible for keeping your login credentials secure
• You are responsible for all activity that occurs under your account
• You must be at least 16 years old to use the service
• You must provide accurate information when signing up

If you believe your account has been compromised, contact us at hello@waitwho.ai immediately.

LinkedIn compliance

wait who? is an independent product. It is not affiliated with, endorsed by or sponsored by LinkedIn Corporation, and LinkedIn is a trademark of LinkedIn Corporation. wait who? works with the LinkedIn account you choose to connect, through Unipile, a third-party integration provider. It is not built on an official LinkedIn API, and LinkedIn has not reviewed or approved it. Every action that reaches LinkedIn (a message, comment, reaction, invitation or post) happens only when you click to do it, within daily limits. By using wait who?, you agree to comply with LinkedIn's User Agreement and remain responsible for how you use your own account. If LinkedIn changes its policies in a way that affects how we operate, we may modify or limit features.

Acceptable use

You may not use wait who? to:

• Send spam or unsolicited bulk messages
• Harass, threaten, or abuse other LinkedIn users
• Scrape or export data for resale or redistribution
• Violate LinkedIn's policies or any applicable laws
• Share your account with others or use it on behalf of third parties
• Attempt to reverse engineer, decompile, or tamper with the service

We reserve the right to suspend or terminate accounts that violate these rules.

AI-drafted messages

wait who? uses AI to help you draft LinkedIn messages. These drafts are suggestions only. You are responsible for reviewing every message before you send it. We are not liable for the content of messages you choose to send, or any consequences arising from sending them. Use your judgment — the AI can draft, but you decide.

Payments and subscriptions

wait who? is a subscription service billed monthly:

• Subscriptions are billed monthly via Stripe at the start of each billing period
• Prices are displayed in EUR or USD depending on your location
• You can cancel your subscription at any time from your settings — your access continues until the end of the current billing period
• We do not offer prorated refunds for unused time within a billing period

7-day free week

Your membership starts with a 7-day free week. You are not charged during it. Cancel any time before the 7 days end, in one click from your settings, and you pay nothing. If you don't cancel, your membership continues at the monthly price shown when you started, billed through Stripe.

Intellectual property

The wait who? service, including its code, design, brand, and content, is owned by wait who? B.V. You may not copy, reproduce, or redistribute any part of it without our written permission.

Your data — your LinkedIn connections, your messages, your account information — remains yours. We do not claim ownership of any data you bring to the service.

Limitation of liability

To the maximum extent permitted by law, wait who? B.V. and its employees, directors, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of the service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these terms or your use of the service is limited to the total fees you paid us in the 12 months preceding the claim.

Termination

You can cancel your account at any time from your settings page. We can suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a risk to the service or other users. If we terminate your account for a reason other than a terms violation, we will provide a prorated refund for any unused subscription time.

Governing law

These terms are governed by the laws of the Netherlands. Any disputes arising from these terms or your use of the service will be resolved exclusively in the courts of Amsterdam, Netherlands.

Changes to these terms

If we make material changes to these terms, we will notify you by email at least 30 days before they take effect. If you continue using the service after the effective date, you accept the updated terms. If you do not agree, you can cancel your account before the changes take effect.

Contact

Questions about these terms? Email us at hello@waitwho.ai.

wait who? B.V.
Amsterdam, Netherlands